Privacy Policy – phdream7 Philippines Data Protection Standards

1

Overview — Our Commitment to Your Privacy

At phdream7, we believe every Filipino player deserves to know exactly how their personal information is handled. This Privacy Policy is our commitment to transparency — it explains in plain, straightforward language what data phdream7 collects, why we collect it, how long we keep it, who we share it with, and what you can do about it.

phdream7 operates as an online betting and casino platform serving players in the Philippines. In the course of providing our services — including sports betting, sabong, bingo, roulette, and other games — we necessarily collect certain personal data from registered players. This data is used to operate your account, process your transactions, comply with regulatory obligations, and keep the platform safe and fair for everyone.

This Privacy Policy applies to all personal data collected by phdream7 through the phdream7.best website, our mobile web platform, customer support channels, and any promotional activities we conduct. By registering for a phdream7 account or continuing to use our services, you confirm that you have read and understood this Privacy Policy.

Your Rights Under Philippine Law

Philippine players are protected under the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. phdream7 is committed to full compliance with these regulations. Your rights under this law — including the right to access, correct, and erase your personal data — are described in detail in Section 8 of this Policy.

2

What Personal Data phdream7 Collects

phdream7 collects personal data in different ways and for different purposes. We only collect data that is necessary and proportionate to the legitimate purpose for which it is collected. Below is a full breakdown of the categories of personal data we collect and the sources from which we collect them.

Data You Provide Directly

When you register for a phdream7 account, use our services, or contact our support team, you provide us with personal data directly. This includes:

Identity information: Full legal name, date of birth, nationality, and government-issued ID number provided during identity verification.
Contact information: Mobile phone number, email address, and residential address in the Philippines.
Account credentials: Username and encrypted password (your password is never stored in plain text).
Financial information: GCash or Maya account number, bank account details (for InstaPay/PESONet withdrawals), and Visa/Mastercard details submitted for deposits. Note: phdream7 does not store full card numbers — these are tokenised by our payment processor.
Identity verification documents: Scanned copies of a government-issued ID (such as a Philippine passport, SSS card, PhilHealth ID, or UMID) submitted for account verification or withdrawal processing.
Source of funds information: Where required for compliance purposes, documents demonstrating the source of funds used to deposit on phdream7.
Support communications: Messages, chat transcripts, and call recordings from interactions with phdream7 customer support.

Data Collected Automatically

When you access and use phdream7, our platform automatically collects certain technical and behavioural data. This data helps us operate and improve the platform and detect fraudulent or abusive activity:

Device information: Device type, operating system version, browser type, and mobile network operator.
IP address and location: Your IP address and approximate geographic location, used for fraud prevention and jurisdictional compliance.
Session data: Login timestamps, session duration, pages visited, and features used during your phdream7 session.
Betting and gaming history: Full record of bets placed, games played, deposits made, withdrawals requested, and bonus activity on phdream7.
Cookies and similar technologies: See Section 6 for full details on cookie usage.

Data Category	Primary Purpose	Retention Period
Identity & contact information	Account operation, KYC compliance	5 years post-account closure
Financial & payment data	Transaction processing, fraud prevention	7 years (regulatory requirement)
Betting & gaming history	Account records, dispute resolution	5 years post-last activity
Identity verification documents	KYC / AML compliance	5 years post-account closure
Device & session data	Security, fraud detection, analytics	24 months rolling
Support communications	Dispute resolution, quality assurance	3 years
Marketing preferences	Communications management	Until preference updated or account closed

3

How phdream7 Uses Your Personal Data

phdream7 uses your personal data only for specific, lawful purposes. We never use your data in ways that are incompatible with the purposes for which it was originally collected. The main purposes for which phdream7 processes your personal data are:

Account Operation and Service Delivery

The most fundamental use of your data is to create and maintain your phdream7 account and to deliver the services you have registered for. This includes processing your deposits and withdrawals in Philippine pesos, recording your bets and game sessions, applying bonuses and promotional offers, and keeping your account secure.

Identity Verification and Regulatory Compliance

phdream7 is required by applicable Philippine regulations to verify the identity of players and to implement Anti-Money Laundering (AML) controls. This means we collect and process identity documents, cross-reference your details against relevant databases, and may request additional source-of-funds information for larger transactions. These obligations are legal requirements — phdream7 cannot process withdrawals or maintain active accounts without meeting them.

Fraud Prevention and Platform Security

phdream7 uses device data, IP addresses, session information, and betting behaviour patterns to detect and prevent fraud, multi-accounting, bonus abuse, match-fixing, and other prohibited conduct. This processing protects the integrity of phdream7 and the fairness of the platform for all legitimate Filipino players.

Responsible Gaming

phdream7 uses your gaming activity data — including deposit frequency, session length, and betting patterns — to monitor for indicators of problem gambling and to administer responsible gaming tools such as deposit limits, loss limits, and self-exclusion. This processing is conducted in the interest of player wellbeing and is a core part of phdream7's responsible gaming commitment.

Customer Support

When you contact phdream7 support, we use your account data and the details of your query to provide assistance, resolve disputes, and improve our service quality. Support interactions may be recorded for quality assurance and training purposes.

Marketing and Promotions

With your consent, phdream7 may send you promotional communications about new games, special offers, bonuses, and phdream7 news via SMS, email, or in-app notifications. You can withdraw your consent for marketing communications at any time by contacting support or updating your account preferences. Withdrawing marketing consent does not affect your ability to use phdream7.

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Who phdream7 Shares Your Data With

phdream7 does not sell your personal data to third parties for their own marketing or commercial purposes. We share your data only where necessary to deliver our services, comply with legal obligations, or protect the integrity of the platform. The categories of third parties with whom phdream7 may share your data are:

Payment processors: Licensed e-wallet providers (GCash, Maya, GrabPay, Coins.ph) and banking partners (BDO, BPI, UnionBank) receive the transaction data necessary to process your deposits and withdrawals. They process this data under their own privacy policies and applicable Philippine financial regulations.
Identity verification providers: Third-party KYC service providers may receive your name, date of birth, and ID document data to conduct identity checks on behalf of phdream7.
Fraud prevention and security providers: phdream7 uses third-party security and anti-fraud tools that process device fingerprints, IP addresses, and session data to detect and prevent fraudulent activity.
Regulatory and law enforcement authorities: phdream7 may disclose personal data to Philippine government agencies, regulatory bodies, or law enforcement where required by law, court order, or regulatory direction. This includes disclosures under Anti-Money Laundering regulations.
Technology and infrastructure providers: Cloud hosting, analytics, and platform technology providers who process data on phdream7's behalf under strict data processing agreements.

Important

All third parties with whom phdream7 shares personal data are contractually required to process that data only for the specified purpose, to implement appropriate security measures, and to comply with applicable data protection laws. phdream7 does not share your personal data with any party for their own commercial marketing without your explicit consent.

5

How phdream7 Protects Your Data

Protecting your personal data is a core technical and operational priority for phdream7. We implement multiple layers of security controls designed to prevent unauthorised access, disclosure, alteration, or destruction of your information.

Technical Security Measures

256-bit SSL/TLS encryption: All data transmitted between your device and phdream7 servers is encrypted in transit using industry-standard TLS 1.2 or higher. The padlock icon in your browser confirms this encryption is active.
Encrypted data storage: Sensitive personal data, including identity documents and financial records, is encrypted at rest on phdream7's servers.
Password hashing: Your phdream7 account password is never stored in plain text. It is hashed using a strong cryptographic algorithm before storage, meaning even phdream7 staff cannot read your password.
Payment tokenisation: Card payment details submitted to phdream7 are tokenised immediately by our payment processor — we never store your full card number on our servers.
Intrusion detection: phdream7 operates continuous monitoring systems that detect and alert on unusual access patterns and potential security incidents.

Operational Security Measures

Access to personal data within phdream7 is strictly controlled on a need-to-know basis. Team members only have access to the personal data required for their specific role. All staff with access to personal data are subject to confidentiality obligations. phdream7 conducts regular internal security reviews and works with external specialists to assess and improve our security posture.

Your Role in Security

phdream7 will never ask for your GCash PIN, Maya PIN, or account password through any channel. If you receive any message claiming to be from phdream7 and asking for your PIN or password, do not respond — contact support immediately at support@phdream7.best.

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Cookies and Tracking Technologies

phdream7 uses cookies and similar tracking technologies on our platform. A cookie is a small text file placed on your device by the phdream7 website. Cookies help us provide a functional, personalised, and secure experience for Filipino players.

Types of Cookies phdream7 Uses

Strictly necessary cookies: Required for the platform to function — these include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cannot be disabled without breaking core functionality.
Functional cookies: Remember your preferences such as your chosen odds display format, language settings, and notification preferences.
Analytics cookies: Help phdream7 understand how players navigate and use the platform so we can identify usability issues and improve the experience. Data collected is aggregated and anonymised where possible.
Security and fraud detection cookies: Support our fraud prevention systems by helping us identify unusual device or session behaviour patterns that may indicate account compromise or abusive activity.

Most web browsers allow you to manage cookie settings — you can typically block or delete cookies through your browser settings. Please note that blocking strictly necessary cookies will affect your ability to use phdream7 normally. Blocking analytics or functional cookies will not affect your core betting experience but may reduce personalisation.

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Data Retention — How Long We Keep Your Information

phdream7 retains your personal data only for as long as it is necessary for the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The general retention periods applied by phdream7 are summarised in the table in Section 2 above.

Financial and transaction records — including deposit history, betting records, and withdrawal records — are retained for a minimum of 7 years from the date of the transaction, in compliance with Philippine Anti-Money Laundering Act requirements and general accounting regulations.

Identity verification documents are retained for a minimum of 5 years following account closure. Where an account is involved in an ongoing investigation, dispute, or regulatory inquiry, relevant data will be retained until that matter is fully resolved, regardless of the standard retention period.

When personal data is no longer required and the applicable retention period has expired, phdream7 securely deletes or anonymises the data so that it can no longer be linked to you as an individual.

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Your Data Rights Under the Data Privacy Act

As a Filipino player, you have a number of rights over your personal data under the Data Privacy Act of 2012. phdream7 is committed to respecting and facilitating the exercise of these rights. Below is a summary of your rights and how to exercise them with phdream7.

You have the right to request a copy of the personal data phdream7 holds about you, including what data we hold, why we hold it, how long we retain it, and who it has been shared with. phdream7 will respond to access requests within 30 calendar days. To submit a request, email support@phdream7.best from your registered email address with the subject line "Data Access Request."

If any personal data phdream7 holds about you is inaccurate, outdated, or incomplete, you have the right to request a correction. For basic account details such as your contact number or email address, you can update these directly in your phdream7 account settings. For corrections to identity documents or name changes, please contact support with supporting documentation.

You have the right to request that phdream7 delete your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn your consent, or where the data has been processed unlawfully. Please note that phdream7 may not be able to immediately erase all data where we have legal retention obligations — for example, financial records subject to AML regulations must be retained for 7 years regardless. In such cases, we will explain which data cannot be deleted and why.

You have the right to object to phdream7 processing your personal data for direct marketing purposes at any time and without providing a reason. You can opt out of marketing communications through your account settings or by contacting support. You also have the right to object to processing based on legitimate interests, though phdream7 may have overriding grounds that allow the processing to continue.

Where phdream7 processes your personal data on the basis of your consent or for the performance of a contract, you have the right to receive your data in a structured, commonly used, machine-readable format. phdream7 can provide your account data, betting history, and transaction records in CSV format upon request. Contact support at support@phdream7.best to submit a portability request.

If you believe that phdream7 has handled your personal data in a way that violates the Data Privacy Act of 2012 or this Privacy Policy, you have the right to lodge a complaint with the Philippine National Privacy Commission (NPC). We encourage you to contact phdream7 support first so we can address your concern directly — but your right to approach the NPC independently is unconditional and cannot be waived.

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Children and Minors

phdream7 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. Our registration process requires date of birth submission and includes identity verification that is designed to detect under-age registrations.

If phdream7 becomes aware that personal data has been collected from a player who is under 18 years of age, that account will be immediately suspended, all personal data will be deleted as soon as legally permissible, and any funds held in the account will be handled in accordance with applicable law. If you believe that a minor has registered on phdream7, please contact us immediately at support@phdream7.best.

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Changes to This Privacy Policy

phdream7 may update this Privacy Policy from time to time to reflect changes in our practices, new regulatory requirements, or improvements to our data handling processes. When we make material changes, we will update the "Last Updated" date at the top of this page and, where the changes significantly affect your rights, we will notify registered players by email or in-platform notification.

We encourage Filipino players to review this Privacy Policy periodically. Your continued use of phdream7 after any update constitutes your acceptance of the revised Policy. If you disagree with any change, you should stop using the platform and may request account closure.

For any questions, concerns, or requests relating to your personal data and this Privacy Policy, please contact phdream7's support team at support@phdream7.best. Our Filipino-speaking team is available 24 hours a day, 7 days a week and will respond to all privacy-related enquiries within 3 business days.

phdream7 Privacy Policy